One of the major advantages of ISO 9001 is that it offers a clear framework for the businesses so as to have a more flexible and robust management system. Now it is up to you how you will use it to leverage for the betterment of your business. We can suggest some possible tips for the same. The points are below;
- You should consider talking to senior management as soon as possible.
- Keep the staff well-informed of what’s happening and create a team. To motivate them you may assign a champion. For this, you may create a well-communicated plan of activities.
- Do all that is required to avoid silos. Your organization must work as a team for both the company and its customers.
- Review the systems and processes. It is recommended not to change your business to fit the standard.
- Speak to your suppliers and your customers as they may suggest improvements while giving you feedback on your service.
- Also, train your staff for doing internal audits. This way you can help them understand the process better. Similarly, it will provide valuable feedback on potential problems or for business improvement.
Finally, when you get the certificate simply celebrate. Don’t forget to use the BSI Assurance Mark on the literature, website and any of your promotional material.
